To reach users without smartphones, managers can use the CellCast® Solution to create, deliver and track engaging content in audio and message-based formats as well as add voice/IVR or SMS-based interactive tests and surveys. Whereas basic cellphones are more limited in the types of content they can handle, they are still a valid tool for organizations to deliver just-in-time information, training and performance support to mobile workers.
OnPoint’s CellCast Solution for basic cellphones provides:
- Creation, delivery and tracking of narrative, audio-based content to any user via their cellphone, media player, web browser, or even a landline telephone
- 100% tracked content and testing data for each user
- A comprehensive assessment engine for building and delivering tests; users respond via their phone’s keypad or by voice responses/IVR
- Distribution of alerts and notifications to any group at any time
- Integrated authoring tools for deploying SMS and email campaigns
- A flexible portal architecture providing customized interfaces for online access to content
- Optional integration to other systems